Privacy Policy Autofix4u

Privacy Policy Autofix4u

Last updated: 28/03/2026

AutoFix4U (“we”, “our”, “us”) operates the website autofix4u.co.uk. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Business Name: AutoFix4U
Address: Unit 4, 10 Battery Green Road, Lowestoft, United Kingdom
Email: contact@autofix4u.co.uk
Phone: +44 7597 712517

2. What Data We Collect

We only collect the data necessary to provide our automotive services.

a) Information you provide via forms or phone:

  • Full name
  • Email address
  • Phone number
  • Vehicle details (make, model, registration number)
  • Service or repair request details

b) Automatically collected data:

  • IP address
  • Browser and device information
  • Website usage data (via cookies, if enabled)

3. How We Use Your Data

We use your data strictly for:

  • Responding to enquiries
  • Booking and managing appointments
  • Providing vehicle repair and maintenance services
  • Contacting you regarding your booking
  • Improving our website and services

We do NOT use your data for unsolicited marketing.

4. Legal Basis for Processing

We process your data based on:

  • Contract – when you request a booking or service
  • Legitimate interest – to manage our business and respond to enquiries
  • Consent – for cookies (if applicable)

5. Data Sharing

We do not sell or rent your personal data.

We may share data only when necessary with:

  • Website hosting providers
  • IT and maintenance services
  • Legal authorities (if required by law)

6. Data Retention

We retain personal data only as necessary:

  • Enquiries: up to 12 months
  • Service records: up to 6 years (legal/accounting purposes)

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing

To exercise your rights, contact: contact@autofix4u.co.uk

8. Cookies

Our website may use cookies to improve functionality and user experience.

You can control or disable cookies through your browser settings.

(A cookie banner should be implemented to obtain user consent where required.)

9. Data Security

We take appropriate technical and organisational measures to protect your personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact

For any privacy-related questions:

Email: contact@autofix4u.co.uk
Phone: +44 7597 712517